The Tone
by Cass Madden
· 26/02/2026
Published 26/02/2026 10:55
I went back today
and they were working,
same apron,
same hands,
and I felt it
all over again—
the moment
I said something
cold.
It was just a tone.
Just the way my words
landed
short
and clipped,
like I was angry
at them
for being there,
for asking,
for existing
in the path
of my bad morning.
They looked down.
That's what I remember.
The eyes dropping
to the register,
to the drawer,
to anywhere
but at me.
I've been thinking about it.
A week.
Just that one moment.
Just that look.
Just the knowledge
that I did that.
I didn't say anything today.
Just ordered.
Just paid.
Just left.
Part of me hoped
they wouldn't recognize me.
Part of me hoped
they had forgotten.
But I know they didn't.
I know because
their voice got quieter,
because their hands
moved faster,
because they wanted
to be done
with me
before I could
do it again.
And the worst part is
I get it.
I completely get it.
Because now I'm
the person
who said the cold thing,
and I'll always be
that person
when they see me,
and I don't know
how to undo it
except by not going back,
except by letting them
forget,
except by staying away.
But I'll go back.
I'll go back tomorrow
probably.
And I'll order.
And they'll remember.
And we'll do this
dance
of me
being cold
and them
looking down
until one of us
stops coming.